Shipping policy

Shipping Policy
Pacific Sleep Care FREE shipping to our patients of record and on Vancouver Island and all other areas offers FREE standard shipping on all orders over $200. All orders shipped within Canada are shipped using Canada Post. Orders are shipped on Monday to Friday only (unless it is a holiday), as Canada Post does not operate on weekends. Any orders that are placed after 2:00 PM EST will be processed on the next business day. At this time, we do not offer any international shipping options to destinations outside of Canada.

Prescription Policy
All PAP machines require a prescription before shipment. Prescriptions can be from sleep clinics or family physicians and can be emailed to sales@pacificsleep.ca or faxed to 1-877-277-8291. Masks and replacement parts do not have this requirement.

ResMed products can only be sold to end users residing in Canada and not to other third parties or businesses.
All product descriptions are provided to Pacific Sleep Care by the manufacturer of that product and Pacific Sleep Care is not responsible for any inaccuracies that may arise.
Pacific Sleep Care will be closed the following holidays this year. Orders will not be shipped on these days, however, online ordering will still be available and all orders will be processed the next business day. 
• New Year’s Day
• British Columbia Family Day
• Good Friday
• Victoria Day
• Canada Day
• Civic Holiday
• Labour Day
• Thanksgiving
• Christmas Day and Boxing Day